Abdominal Pain
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Acute Asthma
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Anxiety
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Back Pain
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Blood Pressure Monitoring
Who do I see: Nurse/Health Care Assistant
Advice: The Nurse/Health Care Assistant will consult the GP as necessary
Blood Tests
Who do I see: Nurse
Advice: Appointments for blood test MUST have been requested by your doctor or other health care professional. If you are in doubt please call to speak to one of our nurses who will advise you.
Blue Badge Forms
Who do I see: Contact Council
Advice: RBK&C, Town Hall, Hornton Street, London, W8 7NX, Tel No: 020 7361 3000.
Boils
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Breathlessness
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Bruised Ribs
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Burns
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Cellulitis
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Cervical Smears
Who do I see: Nurse or GP
Advice: Once you are invited, make an appointment with the Routine Nurse or GP.
Chest Infections
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Children's Immunisations
Who do I see: Nurse
Advice: Baby Clinic is run by our Practice Nurses, appointments needed for Immunisations. Find out more at
NHS Choices.
Chronic Heart Disease
Who do I see: GP
Advice: Annual clinic appointments will be sent to all CHD patients, please ask for an appointment if worried.
Cold Sores
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Colds
Who do I see: Pharmacist
Advice: Antibiotics are NOT needed for the common colds as colds are caused by a virus. Find out more at
NHS choices.
Constipation
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Contraception/Family Planning
Who do I see: Family Planning Clinic, Practice Nurse or GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Cough
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Cystitis
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Dental Problems
Who do I see: Dentist
Advice: Please book an appointment with your dentist.
Depression
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Diabetes Monitoring
Who do I see: Nurse or Health Care Assistant
Advice: Routine annual clinic appointments will be sent to all our patients with diabetes. Patients are encouraged to book an appointment with our diabetes specialist nurse or their GP if they have any concerns at any other time and not to wait for their annual review.
Diarrhoea
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Diet/Lifestyle Changes
Who do I see: Nurse/Health Care Assistant
Advice: Please make an appointment by contacting reception on 020 8960 5620 to discuss e.g. weight, excercise, diet, smoking etc.
Dizziness
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Ear Care
Who do I see: Nurse
Advice: If you think you may need ear irrigation ('syringing' )please speak to one of our nurses who will advise you. Also please check the following information on
NHS Choices.
Earache
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Eczema
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Emergency Contraception
Who do I see: Nurse or Doctor
Advice: Make an urgent appointment with the nurse or doctor by contacting reception on 020 8960 5620. Please explain to the receptionist that the appointment is urgent and they will do their best to fit you in.
Eye Infection
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Eye Injuries
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Fit Note (Sick note)
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Flu
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Forms, certificates and medicals
Who do I see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team by calling 020 8960 5620. Examples are Passport forms, insurance reports, HGV medicals, holiday cancellation forms.
Fungal Infections
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
General Advice
Who do I see: Nurse or GP
Advice: For general advice please ring our reception team to book a Telephone Consultation on 020 8960 5620, you will be asked to give the phone number you want to be contacted on and given an approximate time to expect the call, please be available at that time and if using a mobile please ensure it is switched on.
Genital Herpes
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Hay Fever
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Head Injuries
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Head Lice
Who do I see: Pharmacist/School Nurse/Nurse
Advice: Find out more at
NHS Choices.
Headaches
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Holiday Cancellation Certificate
Who do I see: Inform the Receptionist by calling 020 8960 5620
Advice: Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Hyperventilation
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Indigestion
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Infected Wounds
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Ingrowing Toenail
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Insect Bites
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Insomnia
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Insurance Reports
Who do I see: Inform the Receptionist by calling 020 8960 5620
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medical Reports
Who do I see: Inform the Receptionist by calling 020 8960 5620
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Missed Contraceptive
Who do I see: Nurse
Advice: Please contact reception on 020 8892 1986 in the usual way to make an appointment.
Moles
Who do I see: Nurse or GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Mouth Problems
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Nappy Rash
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Neck Pain
Who do I see: Nurse or GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Nosebleeds
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Panic Attacks
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Passport Forms
Who do I see: Inform the Receptionist by calling 020 8960 5620
Advice: Passport forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Period Problems
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Phobias
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Rashes
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Rectal Problems
Who do I see: GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Removal of Stitches
Who do I see: Nurse/Health Care Assistant
Advice: Make an appointment with one of our Nurses or Health Care Assistants by contacting reception on 020 8960 5620.
Shingles
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Sick Certificates
Who do I see: GP
Advice: Telephone 020 89605620 to speak to our reception team. You will be required to give them your exact requirements.
Sick Note (Fit Note)
Who do I see: Inform the Receptionist
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Sinusitis
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Skin Conditions
Who do I see: Nurse or GP
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Smoking Cessation
Who do I see: Smoking Advisor
Advice: Please ask our reception team who will send your details to our Health Care Assistant who will contact you. If you would like help sooner please contact NHS Quit Line on 0800 022 4332.
Sore Eyes
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Sore Penis
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Sore Throat
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Stings
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Styes
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Sunburn
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Threadworm
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Travel Vaccinations
Who do I see: Nurse
Advice: Make an appointment by contacting our reception team on 020 8960 5620 to discuss all your travel health needs.
Urine Infections
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Vaginal Discharge
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Verrucae
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Vomiting
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
Warts
Who do I see: Nurse
Advice: Please contact reception on 020 8960 5620 in the usual way to make an appointment.
